Frequently Asked Questions
Everything you need to know about your PERRIN experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.
How do I process a return or exchange?
If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery. Visit our Returns Portal to start the process.
How can I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
PERRIN accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How do I care for my PERRIN garments?
To maintain the longevity of our fabrics, we recommend following the specific care instructions on the inner label. Generally, cold washes and air drying are best for high-quality textiles.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.